Frequently asked questions
We are not just task-doers, we are your paw-sitive strategic partners! Our pack combines efficiency, creativity, and tech-driven solutions to help you fetch growth without the overhead of in-house staff. All plans are monthly (minimum 1 month). We believe services should be fair and honest, and your trust should be earned, not barked at. No middlemen, no long-term leashes. No nickel-and-dogging. No hidden fleas. We don’t get paid unless your tail is wagging. That’s exactly how it should be!
Our pack runs on a company PC with a secure leash, VPN connection and Microsoft E5 protection trusted by top dogs like government, military, and medical organizations. This is truly paw-fessional, enterprise-level security!
We aren’t SOC 2 compliant (yet), but our security is top‑dog:
24/7 watchdogs on patrol (security management & monitoring)
Multi‑Factor paw‑thentication on all applications
Frequent sniff‑downs for vulnerabilities
Annual third‑party SOC 1 & SOC 2 checkups (audits)
Independent ‘test the fence’ penetration testing
Chew‑proof, military‑grade encryption
Through our US office. We accept credit card or check, but no ‘cytro-barks,’ please!
Yes! Our overseas teams are great at playing fetch with your schedule, we’ll wag in when you start and curl up when you finish!
We aim to be your team, not an addition to it. Our team is dedicated to you. not shared with other clients, and not managed through layers of middlemen. You choose your staff, they report directly to you, and we handle all the admin.
Yes! Many clients start with just a pup or two and then grow their pack over time as they get comfy with the Top Dogs team. We work on a minimum of 3 months, with no leash—so you can scale at your own pace! Book a free consultation call.
Absolutely! We will fetch the perfect package for you, tailored to your business, personal, and family needs. Whether you need one loyal pup or a whole pack across multiple functions, we’ve got you covered!
For your complete peace of mind, every virtual assistant undergoes rigorous FBI-grade background checks because we don’t let any ruff characters into the pack.
Our contracts are as flexible as a pup's playtime! They start at a minimum of 1 month, and you can cancel anytime through our subscription service, Recurly.
Nope, not yet. Paws crossed, it’s coming soon!